Frequently Asked Questions

Drop balls containing chibi characters onto the playing field. When two identical balls touch, they merge into a higher-level character. Try to merge as many as possible to achieve the highest score!
There are 3 types of cards: Wild Card - turns a ball into any type you want; Flip Card - swaps the positions of balls on the field; Delete Card - removes any ball of your choice. Use them strategically to reach higher scores!
You can play completely offline. An internet connection is only needed when restoring purchases or using certain special features.
Go to the settings in the game and tap "Restore purchases". Make sure you're signed in with the same Apple ID that was used for the original purchase. If you still have issues, please contact us via email.
Try these steps: 1) Close the app completely and reopen it; 2) Restart your device; 3) Update the game to the latest version from the App Store; 4) Make sure your device has enough free storage. If the problem persists, please contact us.
Royal Drop supports all iPhones and iPads running iOS 16.0 or later. The game is optimized to run smoothly on all supported devices.

Need More Help?

If you didn't find your answer above, don't hesitate to contact our support team. We'll respond within 24 hours.

[email protected]